Most "bad UGC" is a bad brief wearing a creator's face. When content comes back generic, off-tone, or missing the one shot you needed, the cause is almost always upstream: the brief never said what mattered. A good brief fits on one page and answers six things.
The six lines every brief needs
- Product: what it is and the one thing that makes it different.
- Angle: the message this video exists to land. One angle per video.
- Audience: who's watching and where the content will run.
- Deliverables: format, length, aspect ratio, how many hooks.
- Must-haves and never-says: the shot you need, the claims you legally can't make.
- Deadline and rights: when it's due and how you're allowed to use it.
Show, don't adjective
"Authentic, scroll-stopping, on-brand" tells a creator nothing. Two links to videos you wish you'd commissioned tell them everything. Reference beats description every time, and it costs you thirty seconds.
Treat the brief as the contract
The brief isn't a mood board, it's the standard the content gets checked against. If a deliverable can be measured against the brief line by line, revisions stop being arguments about taste and become checklists. That protects you and the creator equally.
The mistakes that produce unusable content
- Sending a 30-page brand deck instead of a one-page brief. Nobody films a deck.
- Stacking three angles into one video, so none of them lands.
- No hook guidance, then rejecting the video for a weak first three seconds.
- Surprise requirements at revision time that were never written down.
In every campaign Sadie runs, the brief is exactly this contract: content is checked against it before it ever reaches the brand, and off-brief work goes back to the creator first.
FAQ
How long should a UGC brief be? One page. Long enough to name the product, angle, audience, deliverables, must-haves, and deadline. Short enough that a creator actually reads all of it.
Should I script the video for the creator? Script the hook and the must-say points, then let the creator phrase the rest their way. Fully scripted UGC reads as an ad, which defeats the point.
How many revisions are normal? One built-in round is standard. If you're regularly needing more, the brief is underspecified, not the creators underperforming.