Terms of Service.
Last updated: September 1, 2026
These Terms of Service (“Terms”) are a binding agreement between you and Codevet Solutions Private Limited (“Sadie,” “we,” “us,” or “our”) and govern your use of Sadie’s websites, chat, and related services (the “Services”). By creating an account or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
1. Eligibility
2. The Services
Sadie is an AI manager for influencer marketing. Sadie helps brands run creator campaigns, including finding creators, writing briefs, negotiating fees, reviewing content, messaging and handling payments, and helps creators find and manage brand deals. Most of the Services are provided using artificial intelligence.
- No guarantee of deals or results. We do not guarantee that a creator will receive offers, be selected by a brand, or earn any particular amount, or that a brand will book a particular creator or achieve any particular result from a campaign.
- Not an employer, agent, or talent agency. We call Sadie a manager to describe what the Services do. That does not create an employment, agency, partnership, or fiduciary relationship between you and us. Creators are independent contractors.
- AI assistance. Sadie’s messages, recommendations, briefs, and other outputs are generated with AI and may contain errors. Please check anything important before relying on it. These outputs are not professional, legal, or financial advice.
3. Accounts
4. Campaigns, offers, and payment
- Offers. Campaign offers presented to you state the deliverables, the deadline, and the amount payable to you for that campaign (your “Creator Rate”). An offer becomes binding when you accept it through the Services.
- Deposits. Where stated in the offer, a portion of your Creator Rate is collected from the brand before you begin filming and held until the campaign completes.
- Delivery and approval. You must deliver content that materially conforms to the campaign brief by the stated deadline. Content that does not conform may require revision before payment is released.
- Payouts. Payouts are made through our payment provider. You must complete its onboarding to receive payment. Timing of payouts may depend on its processing and your bank.
- Taxes. You are responsible for all taxes on amounts you earn through the Services. We may collect tax information and issue tax documents where required by law.
- Cancellations. If a brand cancels after you have accepted an offer, or a campaign fails, we will tell you what happens to any amounts already collected, consistent with the campaign terms presented to you.
5. Brand fees and billing
This section applies to brands and agencies who use Sadie to run campaigns. There is no subscription and no monthly fee.
- Fee per creator. You pay the flat fee shown on our pricing page for each creator you book through the Services, whether that creator is paid or gifted. Launching a campaign costs nothing.
- When you are charged. The fee is charged with the payment that approves the creator. Payments are processed by our payment provider.
- Non-delivery refunds. If a booked creator fails to deliver the agreed deliverables, you may request a refund of up to 50% of Sadie’s fee for that booking. We review each request and determine the refund amount. Requests go to support@getsadie.ai. Our Cancellation and Refund Policy covers the rest.
- Processing fee. Payment processing costs are passed through to you at cost.
- Creator budgets. Creator fees are set by you, are separate from Sadie’s fee, and are held by our payment provider until you approve the work. We do not take a markup, percentage or commission on creator fees.
- Rights are priced per creator. Usage rights, paid-advertising rights and exclusivity are agreed with each creator in that creator’s offer and priced into their fee. They are not granted by Sadie’s fee, and rights take effect as set out in section 7.
- Taxes and failed payments. Fees are exclusive of sales tax, VAT and similar taxes, which are added where they apply. If a payment fails we may retry it and may suspend the Services until it succeeds.
- Questions about a charge. If something has gone wrong with a charge, contact us at support@getsadie.ai. We would rather sort it out.
6. Our compensation
7. Content and intellectual property
- Our IP. The Services and all content we provide — including software, design, text, and branding — are owned by Codevet Solutions Private Limited or its licensors and protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Services as intended.
- Your content. You retain ownership of content you create, except as you license or transfer it under a campaign. By submitting content to the Services, you grant Sadie a worldwide, non-exclusive, royalty-free license to host, use, copy, modify, and display it as needed to operate and promote the Services.
- Campaign content. Rights granted to a brand in content you create for its campaign are as stated in the campaign brief or offer, and take effect when you have been paid in full for that campaign.
- Originality. You represent that content you submit is your original work, does not infringe anyone’s rights, and that you have all releases and permissions needed (including music, locations, and people appearing in your content).
8. Copyright complaints (DMCA)
9. Creator responsibilities
- Follow all laws that apply to your content, including advertising-disclosure rules (for example, FTC requirements to clearly disclose paid partnerships, such as #ad);
- Follow each platform's own rules (for example, Instagram's terms and branded-content policies);
- Meet the deadlines and deliverables you accept;
- Communicate honestly with Sadie and with brands; and
- Not misrepresent your audience, engagement, or identity.
10. Prohibited conduct
You agree not to:
- Violate any law or regulation, or infringe anyone's rights;
- Use the Services to send spam or unsolicited communications;
- Circumvent the Services to avoid fees — including soliciting or accepting off-platform payment for a campaign introduced through Sadie;
- Interfere with, disrupt, reverse engineer, or attempt to gain unauthorized access to the Services;
- Use bots, fake engagement, or other artificial means to inflate metrics; or
- Engage in conduct that is harmful, fraudulent, deceptive, or otherwise objectionable.
11. Termination
12. Disclaimers
13. Limitation of liability
14. Indemnification
15. Governing law and disputes
16. Changes to these Terms
17. Contact us
Email: support@getsadie.ai