Privacy Policy.
Last updated: July 19, 2026
Sadie is a service operated by Hotly, Inc. (“Sadie,” “we,” “us,” or “our”). This Privacy Policy explains what information we collect when you use Sadie’s websites, chat, and related services (the “Services”), how we use and share it, and the choices you have. By using the Services, you agree to this Policy and to our Terms of Service. Questions? Email support@getsadie.ai.
1. Information we collect
Information you provide to us:
- Account details — your name, email address, phone number, and social media handles, so we can set up your account and reach you.
- Content and messages — the messages, videos, images, and files you share with Sadie, including content you create for campaigns.
- Payment and payout details — processed by our payment provider, Stripe. Card and bank details are collected and stored by Stripe, not by us.
Information we collect automatically or from other sources:
- Public profile data — publicly available information from the social profiles you connect or share with us, which we use to understand your work and match you with campaigns.
- Device and usage data — IP address, device and browser information, and how you interact with the Services, used to operate, secure, and improve them.
- Cookies and similar technologies— see “Cookies” below.
2. How we use your information
- Providing, maintaining, and improving the Services;
- Matching you with brand campaigns and preparing briefs;
- Processing transactions and payouts;
- Communicating with you about deals, your account, and the Services;
- Providing customer support;
- Detecting, preventing, and addressing fraud, abuse, and technical issues; and
- Complying with legal obligations.
We do not sell your personal information.
3. How we share your information
- With brands — when you agree to work on a campaign, we share what the brand needs to run it, such as your public profile, deliverables, and the content you create for that campaign.
- With service providers — companies that help us operate the Services, such as payment processing (Stripe), messaging, hosting, and analytics, under agreements limiting how they may use your data.
- For legal reasons — when required by law, legal process, or to protect the rights, property, or safety of our users, the public, or Hotly, Inc.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
- With your consent — for any other purpose you agree to.
4. Payments
5. Cookies and similar technologies
6. Data security
7. Data retention
8. Your rights and choices
- Access — request a copy of the personal information we hold about you;
- Correction — ask us to correct inaccurate information;
- Deletion — ask us to delete your personal information or close your account;
- Opt-out — unsubscribe from promotional communications at any time;
- Portability — request your information in a portable format.
To exercise any of these rights, email support@getsadie.ai. We will respond as required by applicable law. Depending on where you live, you may have additional rights under local law (for example, under the GDPR if you are in the European Economic Area or the United Kingdom, or the CCPA/CPRA if you are a California resident), and we honor those rights where they apply.
9. International data transfers
10. Children's privacy
11. Changes to this policy
12. Contact us
Email: support@getsadie.ai